Brands·September 30, 2026
Brands

Brands Need Creator Operations, Not Just Creator Campaigns

What Dentsu's Meta integration and Unilever's 50,000-creator World Cup program reveal about creator marketing at scale, and what MENA brands and agencies need to build to keep up.

Two numbers from this summer describe where creator marketing has gone. Unilever activated around 50,000 creators for its World Cup campaign, with House of Fresh pop-ups in New York, Miami and Mexico City hosting roughly 1,200 of them, and Dove’s head of purpose and engagement called it a Super Bowl every two days. L’Oréal works with something like half a million creators a year. These are not influencer campaigns in the sense most marketing departments in the region still use the phrase. They are supply chains.

The plumbing behind them was the other story of the summer. Dentsu connected Meta’s Creator Marketplace and Partnership Ads directly into its own operating system, so that a planner can find creators using Meta’s data on followers, location and engagement, contract them, and get paid partnership ads live from a single dashboard. Dentsu’s UK chief media officer put the change plainly: what used to take days now happens in hours. The pilot started in the UK, with the US next.

Read from Dubai or Riyadh, the lesson is not that brands here should be signing 50,000 creators. It is that the biggest advertisers have stopped treating creators as a campaign line and started treating them as an operation, with its own systems, and that the same shift is coming here whether local brands build for it or not.

The campaign mindset and why it stalls

Most creator work in the region still runs on a familiar pattern. A brand decides to do something with creators for a launch or a season. An agency assembles a list, usually from memory and Instagram. Briefs go out over WhatsApp. Content comes back, gets approved by three people over two weeks, and posts. Someone screenshots the results. Then everyone moves on, and the next campaign starts from a blank list.

This works for one campaign. It does not compound. Nothing is learned in a form that carries over: which creators actually drove sales rather than views, which briefs produced usable content on the first pass, which rights were secured and which were not, what a fair rate looks like for a given tier. Every campaign pays the cost of discovering all of this again. Creators, for their part, experience the brand as a series of unrelated one-offs, and price and behave accordingly.

The largest global advertisers stopped accepting this some years ago. Unilever’s program has tiers, from mega to micro, each with its own compensation model. It captures content across events rather than commissioning it one post at a time. It tracks volume, sentiment, velocity and engagement, and has a word, vitality, for the social conversation a piece of content generates. One creator event alone produced over 180 pieces of content and a combined reach of 54 million. That is not a campaign that happened to go well. It is a machine that was built to produce those outputs.

What creator operations actually means

Strip away the scale and creator operations comes down to five things a brand or agency in the region can build at any size.

A roster that persists: a real database of creators the brand has worked with or evaluated, with the fields that matter for decisions, category, audience geography, languages, past performance, rates paid, rights held. Not a spreadsheet someone made for one campaign, but a living asset that gets better with every activation.

The biggest advertisers stopped treating creators as a campaign line and started treating them as an operation. The same shift is coming to the region whether local brands build for it or not.

A briefing system: templates that give creators what they need to make good content on the first pass, and that give the brand the information it needs to approve quickly. The Dentsu integration compresses contracting into hours partly because the paperwork is standardized. There is nothing stopping a Cairo agency from doing the same with a document.

Rights management: a clear record, per piece of content, of what the brand may do with it, for how long, and where. This is the single most common source of expensive surprises in the region, where usage rights are often assumed rather than written, and where a brand discovers at the point of reuse that it never owned what it thought it did.

Measurement that survives the campaign: not a screenshot of reach but a record that lets the brand compare creators and formats across time, so that the next roster is chosen on evidence. Unilever’s list of metrics is a reasonable starting point, and even a small brand can track content volume, engagement and whatever proxy for sales it has.

Payment that is fast and predictable: creators in the region routinely wait months to be paid for work that posted in a week. A brand that pays on a known schedule becomes the brand creators say yes to first, and that advantage compounds too.

The opportunity for regional agencies and platforms

The Dentsu deal is also a warning to agencies. Its point, from Dentsu’s side, was to stay essential, to be the layer between big advertisers and the platforms so that advertisers do not build their own. Regional agencies face the same question. If the operational layer is built by global holding companies and plugged into Meta, TikTok and YouTube, local agencies become subcontractors for talent and little else.

The alternative is for regional players to build the operational layer themselves, with the local knowledge global systems lack: which creators actually move product in Jeddah, how Ramadan reshapes the calendar, which content travels across Arabic dialects and which does not, how to contract in a market where informal agreements are the norm. A platform or agency that owns a good roster, a good briefing system and reliable measurement for this region has something the global dashboards cannot import.

Where a brand should start

Not with software. Start by writing down what the last three creator campaigns actually produced and what they cost, creator by creator. Most brands cannot do this, and the exercise itself reveals what the operation is missing. Then build the roster from those campaigns, write one brief template, decide on one rights standard, and pick three metrics to track every time.

None of that requires a holding company or an API. It requires treating creators as a capability the brand is building rather than a supplier it rents. The brands in the region that make that turn now will be the ones the creators want to work with, and the ones that can actually say what the work returned.